This FAQ covers the most common questions about Voyager crypto, including its status, how to withdraw funds, and its comparison to other platforms. It aims to provide clear, factual answers for users navigating the aftermath of its bankruptcy.

What is Voyager Crypto?

Voyager Digital was a cryptocurrency brokerage platform that allowed users to buy, sell, and trade digital assets. It was known for its user-friendly interface and competitive interest rates on crypto deposits.

However, in July 2022, Voyager filed for Chapter 11 bankruptcy, and the platform ceased operations. As of 2026, the company is in the process of liquidation, and users have been able to claim their remaining assets through the bankruptcy proceedings.

Is Voyager Crypto still operating?

No, Voyager Crypto is no longer operating as a cryptocurrency exchange. It filed for bankruptcy in July 2022 and has been winding down its operations since then.

The platform's assets were sold, and users were required to file claims to recover their funds. The bankruptcy process has been ongoing, with distributions occurring in multiple rounds. As of 2026, the platform remains inactive, and users cannot trade or deposit new funds.

How do I withdraw my funds from Voyager?

To withdraw funds from Voyager, you must have filed a claim during the bankruptcy process and received approval from the court. Withdrawals are processed through the claims portal, which is managed by the bankruptcy administrator.

  • Check your email for notifications from the claims administrator.
  • Log into the claims portal using your original Voyager account information.
  • Follow the instructions to initiate a withdrawal or receive your distribution (often in crypto or cash).

If you haven't filed a claim, it may still be possible, but deadlines may have passed. Contact the claims administrator for specific guidance.

Why did Voyager Crypto fail?

Voyager Crypto failed primarily due to the collapse of Three Arrows Capital (3AC), a major crypto hedge fund that defaulted on a large loan from Voyager.

When 3AC went bankrupt, Voyager was left with a significant financial shortfall, leading to a liquidity crisis. The subsequent decline in crypto asset prices further worsened its financial position, forcing Voyager to file for Chapter 11 bankruptcy protection.

What are the pros and cons of using Voyager?

Voyager had several advantages and disadvantages that are important to consider.

Pros:

  • User-friendly interface for beginners.
  • Interest-earning accounts on crypto holdings.
  • Wide range of supported cryptocurrencies.

Cons:

  • High risk due to lending practices (as seen in the collapse).
  • Lack of insurance on crypto deposits.
  • Limited customer support during bankruptcy.

How does Voyager compare to Coinbase?

Voyager and Coinbase were both popular crypto exchanges, but they differed significantly in their offerings and risk profiles.

Coinbase is a publicly traded, regulated exchange that focuses on security and compliance, while Voyager was a brokerage that offered higher interest rates but took on more risk. After Voyager's bankruptcy, Coinbase remains operational and is considered a more stable option for buying and selling crypto.

What happened to Voyager token (VGX)?

The Voyager Token (VGX) is a cryptocurrency that was issued by Voyager Digital. After the bankruptcy, the token's value plummeted, and it is no longer actively traded on major exchanges.

Holders of VGX may have been able to claim some value through the bankruptcy proceedings, but the token is largely considered worthless. As of 2026, VGX is not listed on major platforms, and its future is uncertain.

Will Voyager users get their money back?

Many Voyager users have received partial recoveries of their funds through the bankruptcy process, but the amount varies based on the claims and the value of assets at the time of distribution.

The court-approved plan has allowed for distributions in both crypto and cash, with users receiving a percentage of their claim. Some users have recovered a significant portion, but others may receive less. It is important to stay updated with official announcements from the claims administrator.

Final Thoughts

Voyager Crypto's story serves as a cautionary tale about the risks of high-yield crypto platforms and the importance of due diligence. The bankruptcy process has been lengthy and complex, but it has provided a path for users to recover some of their funds.

As of 2026, it is crucial for former Voyager users to stay informed about any final distributions and to be wary of scams. For those looking to invest in crypto, it is advisable to choose platforms with strong regulatory compliance and transparent risk management.