This FAQ covers essential questions about bitcointoyou, a Brazilian cryptocurrency exchange. Here you'll find clear, factual answers to common queries about its services, fees, security, and more, updated for 2026.

What is bitcointoyou?

bitcointoyou is a Brazilian cryptocurrency exchange platform that allows users to buy, sell, and trade digital assets like Bitcoin and Ethereum using Brazilian Real (BRL).

Founded in 2014, it is one of the oldest and most established crypto exchanges in Brazil, offering a user-friendly interface for both beginners and experienced traders. The platform provides a digital wallet, a trading platform, and a mobile app, along with customer support in Portuguese.

How do I create an account on bitcointoyou?

To create an account on bitcointoyou, visit their website or download the app, click on the registration button, and provide your personal information, including name, email, and CPF (Brazilian tax ID).

The process includes identity verification (KYC) to comply with Brazilian regulations. You'll need to upload documents such as a government-issued ID and proof of address. Once verified, you can deposit funds and start trading.

What are the fees on bitcointoyou?

bitcointoyou charges a trading fee of 0.3% per transaction, which is competitive in the Brazilian market.

Additionally, there may be deposit and withdrawal fees depending on the payment method. For example, bank transfers (TED) may have a small fee, while cryptocurrency withdrawals have network fees. Always check the latest fee schedule on their official website, as fees can change.

Is bitcointoyou safe and regulated?

Yes, bitcointoyou is a legitimate exchange and has been operating since 2014, but it is not currently regulated by the Central Bank of Brazil.

However, it follows strict security protocols, including cold storage for most funds, two-factor authentication (2FA), and anti-money laundering (AML) procedures. It is also registered with the appropriate Brazilian authorities for data protection. As with any exchange, users should take personal security measures like using strong passwords and enabling 2FA.

How do I deposit and withdraw funds on bitcointoyou?

To deposit funds, you can use a bank transfer (TED or PIX), or deposit cryptocurrencies directly to your bitcointoyou wallet.

Withdrawals can be made via bank transfer or sending crypto to an external wallet. Processing times vary: PIX is instant, TED may take up to one business day, and crypto withdrawals depend on network confirmations. Minimum amounts may apply, so check the platform's guidelines.

What cryptocurrencies are supported on bitcointoyou?

bitcointoyou supports a variety of cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), and several others like Litecoin (LTC) and Ripple (XRP).

The exact list may change over time, so it's best to check the exchange's website or app for the most current available assets. They also offer trading pairs with BRL, making it easy for Brazilian users to transact.

bitcointoyou vs. other Brazilian exchanges: which is better?

bitcointoyou is a solid choice for beginners due to its simple interface and long-standing reputation, but it may have higher fees than some compe*****s.

For example, exchanges like Mercado Bitcoin or Binance offer lower fees or more advanced features. However, bitcointoyou has strong customer support in Portuguese and a straightforward platform. The best choice depends on your experience level and needs: bitcointoyou for simplicity, others for lower costs or more features.

How do I contact bitcointoyou customer support?

You can contact bitcointoyou support through their website's help center, email, or phone.

They also have an active presence on social media like Twitter and Instagram. For faster assistance, check their FAQ section or open a ticket via the platform. Response times may vary, but they generally respond within 24-48 hours.

Final Thoughts

bitcointoyou remains a reliable gateway to cryptocurrencies for Brazilian users, offering a straightforward platform with a long history of operation.

While it may not have the lowest fees or the widest selection of coins, its ease of use and local support make it a good starting point. Always do your own research and consider your trading needs before choosing an exchange.