This FAQ covers everything you need to know about CoinHako, a leading cryptocurrency exchange in Singapore. Find answers to common questions about its features, fees, security, and how it compares to other platforms in 2026.

What is CoinHako and is it safe to use in Singapore?

CoinHako is a Singapore-based cryptocurrency exchange that offers a secure platform for buying, selling, and storing digital assets. It is licensed by the Monetary Authority of Singapore (MAS) under the Payment Services Act, making it one of the few fully regulated crypto exchanges in the country.

Safety is a top priority for CoinHako. The platform uses bank-grade security measures, including cold storage for the majority of funds, two-factor authentication (2FA), and regular security audits. Additionally, as a MAS-regulated entity, CoinHako adheres to strict anti-money laundering (AML) and counter-terrorism financing (CFT) requirements, providing users with an extra layer of trust.

How do I create an account on CoinHako Singapore?

Creating an account on CoinHako is straightforward and can be completed in a few minutes. Start by visiting the CoinHako website or mobile app, click on “Sign Up,” and enter your email address and a secure password.

After registration, you will need to complete a verification process to comply with regulatory requirements. This involves providing your full name, date of birth, and a valid government-issued ID (e.g., passport or NRIC). You may also need to upload a selfie for facial verification. Once your identity is verified, you can deposit funds and start trading.

What cryptocurrencies can I buy on CoinHako Singapore?

CoinHako supports a variety of major cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), and popular altcoins like Ripple (XRP) and Cardano (ADA). The platform continually reviews and adds new assets based on market demand and regulatory approval.

For a full and up-to-date list of supported coins, it is best to check the CoinHako website or app. The exchange focuses on offering established and compliant digital assets, ensuring that users have access to a safe and diverse trading portfolio.

How does CoinHako compare to other Singapore exchanges like Crypto.com or Gemini?

CoinHako stands out among Singapore exchanges due to its strong local presence, MAS regulation, and user-friendly interface designed specifically for the Singapore market. Unlike global platforms, CoinHako offers SGD trading pairs and local payment options like bank transfers and PayNow, making it easier for residents to deposit and withdraw funds.

When compared to Crypto.com or Gemini, CoinHako may have a smaller selection of coins and lower trading volumes, but it excels in providing a straightforward, compliant, and localized experience. Fees are competitive, and the platform is often favored by beginners for its simplicity and customer support.

What are the fees for trading and withdrawals on CoinHako?

CoinHako charges a trading fee of 0.50% per transaction, which is slightly higher than some global exchanges but reasonable for its services. This fee applies to both buys and sells, and there are no hidden charges for deposits via bank transfer.

Withdrawal fees vary depending on the cryptocurrency and network conditions. For fiat withdrawals (SGD), there may be a small fee, but they are generally low. It’s advisable to review the fee schedule on the CoinHako website for the most current information, as fees can change based on market conditions and updates.

How do I deposit and withdraw money on CoinHako?

Depositing money on CoinHako is simple: log in, go to the “Deposit” section, and choose your preferred method. You can deposit SGD via bank transfer (FAST) or PayNow, and cryptocurrency deposits are supported for each asset.

For withdrawals, navigate to the “Withdraw” section, select your currency, and enter the recipient address or bank account details. For fiat withdrawals, the funds will be sent to your linked bank account, usually within 1-2 business days. Crypto withdrawals are processed on-chain and may take a few minutes to confirm.

Is CoinHako regulated by MAS and does it have a license?

Yes, CoinHako is regulated by the Monetary Authority of Singapore (MAS) and holds a Major Payment Institution license under the Payment Services Act. This license allows CoinHako to legally provide digital payment token services in Singapore.

This regulatory oversight means CoinHako must comply with strict rules on customer protection, anti-money laundering (AML), and counter-terrorism financing (CFT). For users, this offers peace of mind that the exchange operates with transparency and accountability.

What are the pros and cons of using CoinHako in Singapore?

CoinHako offers several advantages, making it a solid choice for Singapore-based traders. Key pros include:

  • MAS-regulated – Provides a secure and compliant trading environment.
  • Localized features – SGD pairs, PayNow, and bank transfers for easy funding.
  • Simple user interface – Ideal for beginners and casual users.
  • Strong security – Cold storage and 2FA protect your assets.

However, there are some drawbacks to consider:

  • Higher trading fees – 0.50% per trade may be more expensive than other exchanges.
  • Limited coin selection – Fewer cryptocurrencies compared to global platforms.
  • Lower liquidity – May result in slightly wider spreads for some assets.