This FAQ explains everything you need to know about Coinstar machines, including how they operate, their fees, and alternatives. Whether you're looking to cash in loose change or use Coinstar without a fee, we've got you covered.

What is Coinstar and how does it work?

Coinstar is a self-service kiosk that lets you convert loose coins into cash or a gift card, usually located in grocery stores and supermarkets. You pour your coins into the machine, which counts them automatically, and you receive a voucher redeemable for cash at the store register or a gift card from a partnered retailer.

The process is simple: insert coins, let the machine sort and count them, then choose your payout method. Coinstar machines can also be used to donate coins to charity or load funds onto a prepaid card.

How do I use a Coinstar machine?

Using a Coinstar machine is straightforward: feed your coins into the tray, let the machine count them, and select your payout option. Here are the steps:

  • Locate a Coinstar kiosk (find one online or in-store).
  • Pour your coins into the top tray; the machine will sort and count them.
  • Choose how you want to get paid: cash voucher, gift card, or eGift card.
  • If you choose cash, take the voucher to the customer service desk to redeem for bills.
  • For gift cards, select a brand and print the card or receive an email with the eGift card.

Make sure your coins are not wrapped or in bags; Coinstar accepts loose coins only. The machine will display the total count after processing.

How much does Coinstar charge in fees?

Coinstar charges a service fee of 11.9% for cash payouts, meaning if you cash in $100 in coins, you'll receive about $88.10. Gift card payouts typically have no fee, making them a better deal if you don't need cash.

The fee can vary by location, so it's always a good idea to check the machine's screen for the exact percentage before depositing coins. Some machines may also offer a fee-free option for charitable donations, where 100% of your coins go to a selected charity.

Does Coinstar give cash or a voucher?

Coinstar gives a paper voucher that you redeem for cash at the store's register, not direct cash from the machine itself. The voucher is valid for the amount shown on the receipt, and you must exchange it at the customer service desk or checkout.

Some newer machines may offer eGift cards delivered via email, but for cash, the voucher method is standard. Be sure to redeem the voucher before leaving the store, as it may expire or be non-redeemable after a certain time.

Can I use Coinstar without a fee?

Yes, you can avoid Coinstar's fee by choosing a gift card payout instead of cash. Many partner retailers (like Amazon, Starbucks, or iTunes) offer gift cards at no extra cost, making it a fee-free way to use your coins.

Another fee-free option is donating your coins to charity through Coinstar's donation feature. Many machines have a list of charities you can select, and 100% of the amount goes to the cause. However, if you need cash, the service fee will apply.

What are the pros and cons of using Coinstar?

Pros: Coinstar is convenient, fast, and available at thousands of locations. It saves you time from rolling coins and lets you get cash or gift cards instantly. Gift card payouts are fee-free, and you can donate to charity easily.

Cons: The cash fee is high (11.9%), which means you lose a significant portion of your change. Additionally, the voucher must be redeemed at the store, and the machine may not accept all coin types (e.g., foreign coins). For large amounts, bank coin-counting services might be cheaper.

How does Coinstar compare to banks or other coin counters?

Coinstar is more convenient than banks but often charges higher fees. Many banks offer free coin counting to account holders, but you may need to roll coins yourself or use their machines (if available). Coinstar, on the other hand, is available without a bank account, but you pay a fee for cash.

If you have a bank that offers free coin counting, that's the better option for cash. But if you want a gift card or don't have access to a bank, Coinstar is a viable alternative. Some credit unions and banks also have no-fee coin machines for members.

What can I do with coins that Coinstar doesn't accept?

Coinstar accepts most US coins (penny, nickel, dime, quarter, and dollar coins), but it does not accept foreign coins, tokens, or damaged coins that are too worn. If your coins are not accepted, they will be returned to you.

For unaccepted coins, you can try exchanging them at a bank or currency exchange, or use them at self-checkout machines that accept coins. Some coin dealers might buy rare or collectible coins. For damaged coins, banks may still accept them at face value, but policies vary.

Is Coinstar worth it in 2026?

Coinstar is worth it if you value convenience and don't have access to a free coin-counting alternative, especially if you choose a gift card to avoid fees. For cash, the 11.9% fee is steep, so it's not ideal for large sums. If you have a small amount of change, the convenience may outweigh the cost.

In 2026, Coinstar continues to operate widely in grocery stores and retailers, and they've expanded their gift card options. If you're a frequent user, consider getting a Coinstar gift card to avoid fees, or use their eGift options for online shopping.

Final Thoughts

Coinstar is a practical solution for turning loose change into cash or gift cards, but it comes with costs and limitations. Understanding the fees and payout options helps you make an informed decision. Whether you use it for convenience or as a last resort, it's a service that serves millions of people each year.

For the best value, always compare Coinstar's fee with your bank's services, and consider gift card payouts to save money. If you're looking to donate, Coinstar's charity option is a great way to give back without any fees. Ultimately, Coinstar is a helpful tool, but it's not always the cheapest route.

We hope this FAQ has answered your questions about how Coinstar works. Remember to check the machine's fee screen before depositing, and choose the payout that suits your needs best.